| The staff person communicated clearly ahead of the visit |
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| The staff person was approachable |
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| The staff person was prepared |
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| The staff person was helpful |
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| The staff person acted professionally |
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| The visit met the needs of the coop |
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| The visit lasted the right amount of time |
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| The visit left the coop with useful tools |
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| The staff person followed up after the visit |
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