Session materials from “Resources for a Healthy Membership,” presented by Nola Warner and Patti Kardia at NASCO Institute 2016.
Productive (happy and healthy!) members need lots of resources to enhance their cooperative living experience. This workshop will explore the five must-have resources for members: 1. Informative contract & member documents (constitution, bylaws, articles, Code of Operations/Standard Operating Procedures); 2. Clear behavioral expectations; 3. Ongoing education and training; 4. Methods for holding each other accountable to agreements; and 5. Transparent governance and decision making. We will discuss these resources in detail, brainstorm the range of resources that cooperatives share with their members, strategize about potential resources our cooperatives are under-utilizing, and will bring home concrete ideas and plans.